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Häufig gestellte Fragen

  • Where can I purchase UPLOCK?
    We are excited to offer UPLOCK in the beginning through our partner bike components. Later on, UPLOCK will be available through a carefully selected network of bicycle resellers. Please sign up for our newsletter to be the first to hear about all future developments.
  • Can I continue to use my pre-owned saddle?
    Sure! Your existing saddle can be reused and easily mounted on the UPLOCK seat post topper. It uses the standard 7 millimeter rails system. It is compatible with round and oval rails.
  • Is it easy to change my old seat post with the new UPLOCK system?
    Yes, you simply replace the existing seat post with UPLOCK. It requires no special technical or mechanical knowledge. It is important that you respect the fastening torque of the clamp when you fix the UPLOCK seat post in your bicycle frame. If you feel uncomfortable about changing the seat post, please consult your local dealer.
  • What security level does the lock have?
    This innovative lock will comply with the highest industry standards. Our fully documented internal tests have shown an incredible resistance to various methods of attacks, such as bolt cutters and saws. In addition, it will be intensively tested and certified by industry associations, such as VdS, SoldSecure, ART. In addition, we use a high-security cylinder, which effectively prevents picking (no disc cylinder!).
  • Is the seat post robust and durable?
    We've invested a lot of time and effort in the development of the tilting mechanism of the seatpost. To confirm this, we have conducted lab tests according to ISO 4210 and many hours of ride tests. We thus meet all the requirements for longevity and durability. ISO 4210-9 2021 compliance is certified by independent test institutions, such as Zedler Institut and Intertek.
  • Are there any resellers where I will be able to buy UPLOCK?
    We’re in the process to identify additional reseller partnerships internationally. We continuously add authorized partners where you will be able to personally experience UPLOCK. More details will be available soon.
  • In which countries will UPLOCK be available?
    We will start shipping the product internationally from the beginning. Through our online partnerships, we will ensure that UPLOCK will be available in all regions. We are aiming to establish a dealer network for Europe and North America soon. More countries will follow once we are able to grow the network.
  • How do I get updated information about UPLOCK’s availability?
    Please subscribe to our newsletter or check back in to our website and/or social media channels.
  • How much will UPLOCK cost?
    We appreciate your deep interest in UPLOCK! We have finalized a fair market value. We've monitored closely the market and the overall environment for bicycle components. UPLOCK offers significant technical innovations and enhanced usability. UPLOCK is an all new integration of two bicycle parts: the seat post and the lock. We've already seen a great valuation of this new product and we offer an appropriate hence competitive pricing, which is at 239 Euro (incl. VAT, Germany).
  • Will there be any future developments or additional features?
    Of course! You can imagine that the concept of an opening/tilting seat post offers various possibilities to store all different kinds of bicycle accessories. The creative team is heavily working on future partnerships and ideas to further use the space inside our seat post. In addition, our patented connector makes it possible to attach many accessories, such as a rear light, a saddle bag or even a larger bikepacking bag. Stay tuned for future updates!
  • How do I know if UPLOCK is compatible with my bicycle?
    No worries! The only thing you need to know is the outer diameter of your current seat post. We offer the most common diameter, such as 27.2 mm, 30.9 mm and 31.6 mm. With the availability of these seat post diameters, we are compatible with most bicycles out there. If you require a different diameter, please send us an email and we promise to come back to you with more information.
  • Are you planning different versions or features of the UPLOCK system?
    Yes, there will be the various versions in order to accommodate most of the user scenarios, such as urban cycling, touring and gravel cycles, and performance bicycles. For example we will offer a touring and trekking version in black anodized aluminium, all made of 7075 high-grade aluminium alloy. We're currently also investigating a high-end version made of titanium.
  • How is UPLOCK manufactured?
    To ensure an adequate quality level, UPLOCK will be produced in cooperation with a carefully selected group of manufacturers. We work with reliable and experienced manufacturers. For us, this has been a conscious decision, because we not only wanted to minimize delivery routes, but also to reduce possible risks.
  • How much does UPLOCK weigh?
    The UPLOCK seat post and lock together weighs 1,375 grams. The lock ist 875 grams, and the seat post is 500 grams (27.2 mm), 570 grams (30.9 mm), and 610 grams (31.6 mm).
  • Does UPLOCK have a weight restriction?
    We have tested the UPLOCK seat post with 140 kg (total system weight). The maximum rider weight should not exceed 120 kg (weight restriction).
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